Arrive like you’re expected.
A name board with your name in the arrival lobby. A home already waiting. A bilingual human on WhatsApp until you’re settled. HarukaBase turns landing in Japan into the easiest part of your trip.
Final approach – Japan
Japan arrival support for people who want a calm first step.
HarukaBase is for students, short-stay travelers, and first-time arrivals who want airport pickup, housing, and school-related support explained clearly in English before they pay.
Pick your landing plan.
Choose the support fee first. Taxi, housing, homestay, and school costs are quoted separately before payment.
For airport pickup and arrival peace of mind
Support fee only. Taxi fare is separate and quoted before payment.
Taxi fare: actual cost
Full taxi details: Airport Pickup page
- Airport pickup coordination
- Name-board meet-up arranged
- 7-day WhatsApp arrival support
For people who also need housing support
Standard A: share house / homestay · housing usually starts from 1 month
- Everything in Light
- Share house / homestay support
- Japanese provider communication
- Standard B: monthly apartment support +¥10,000
- 31-day WhatsApp support
For short-term study with arrival, housing, and school support
- Everything in Standard
- Housing route: share house / homestay
- Short-term school application support
- 90-day WhatsApp support
Need only one service? Housing-only and school-only options are available in the quote form.
Land with a home — and a desk — waiting.
Before your flight even leaves, our local Japanese staff shortlist share houses, apartments or homestays that match your budget and commute — and handle the application paperwork in Japanese.
“The hardest part of moving to Japan
shouldn’t be the first hour.”
HarukaBase · Japan Arrival Support
Everything your first week needs.
Day one, fully handled
From the arrival gate to your front door — name board meet-up, ride, and a local team on your side.
Name board meet-up
Walk out of arrivals, find your name, done — even at 1 a.m. with zero Japanese.
WhatsApp lifeline
A real bilingual human from landing to drop-off — and beyond.
Delay? Covered.
We track your flight. Typical delays cost you nothing extra.
Alphard / Vellfire
Spacious ride — room for friends and every suitcase you own.
Glass-clear invoice
Support fee, taxi fare, housing costs and tuition are itemized. You approve first.
Daily-life support
Shops, reservations, phone calls — local staff handle it in Japanese.
Local tips included
Where to eat, how to ride, what to skip — ask us anything.
School application
Premium: language school application support included at a discounted value.
Japan is waiting.
Need a home base before you land?
Housing details are now on the dedicated Housing Support page, so the top page stays simple.
Short-term study support, without guessing.
For short-term language study in Japan, HarukaBase helps you understand the school application flow, required documents, tuition timing, and how housing and arrival support connect.
Arrival, housing, and school can be planned together.
Instead of arranging everything separately, Premium connects airport arrival, housing support, and Japanese language school application support into one clear plan.
One invoice, clear breakdown.
You pay HarukaBase
We issue one invoice that separates our support fee from actual costs. Nothing is booked until you approve it.
We pay providers for you
Actual costs are shown on your invoice, then HarukaBase sends the required payments to each provider.
Delays, cancellations & fees.
Flight delay adjustment.
If your flight is delayed, we adjust to your new arrival time where possible. For typical delays there are no extra charges such as driver waiting fees or parking.
Overnight delays.
If a long delay or flight cancellation is caused by weather or airport-side reasons, we check the provider rules and explain the next step clearly. For Light, eligible weather or airport-side flight cancellations are fully refundable, excluding overseas remittance / bank transfer fees.
Cancellation policy.
For Light, cancellations at least 3 days before departure, or flight cancellations due to weather or airport-side reasons, are fully refundable. Overseas remittance / bank transfer fees are borne by the customer.
Last-minute booking: within 7 days of arrival + ¥1,000 · within 3 days + ¥2,000
Why a support fee? It covers booking, English coordination, and support when plans change.
“Midnight landing. Two suitcases.
Zero panic.”
That’s the HarukaBase standard
Before you pay, everything is clear.
Itemized before payment.
Support fees, taxi fare, housing costs, and tuition are separated on your estimate and invoice.
English-first support.
You can ask questions in English before confirming, so you do not need to guess in Japanese.
Provider payments handled.
When needed, HarukaBase sends actual costs to schools, housing providers, or taxi partners after your approval.
From first questions to a smoother landing.
Practical English guides for foreigners arriving in Japan: airport pickup, the first 24 hours, address registration, SIM cards, IC cards, housing support, and language school preparation.
What to do after arriving in Japan
A first-day checklist covering airport arrival, transport, SIM or Wi-Fi, IC cards, accommodation check-in, money, and basic safety.
Read the first-day guide →Address registration for foreigners
What to prepare before visiting city hall or ward office after deciding your address in Japan, including residence card basics.
Read address registration →Share house, homestay, or monthly apartment
Compare Japan housing options for foreigners and choose the right support plan before rent, deposit, and move-in costs are invoiced.
Compare housing support →Language school application support
For short-term students who want airport arrival, housing support, and Japanese language school application help handled together.
See school support →Nationwide pickup.
TOKYONarita · Haneda
OSAKAKansai · Itami
KYOTOvia Kansai
HOKKAIDONew ChitoseQuick answers.
We monitor your flight and respond flexibly after you land. Typical delays add no waiting or parking fees.
Yes — late-night and early-morning pickups are supported. Taxi bookings from 22:00 to 05:59 add a ¥3,000 late-night / early-morning charge. If flight delays change the actual pickup time, we check the provider rules and explain any cost change clearly.
Yes. English and Japanese — and we handle all Japanese-language communication with drivers and housing providers for you.
Yes — housing-only support: share house ¥18,000, homestay ¥18,000, monthly apartment ¥28,000. Most housing options start from one month, and even if you leave earlier, one month of rent or housing fees is usually the minimum charge.
Most people need airport transport, a way to contact support, accommodation check-in, cash or card access, and a plan for SIM, Wi-Fi, IC card, and city hall steps. HarukaBase helps with arrival and the first setup questions in English.
We can guide you on what to prepare, such as your residence card, address, and local office basics. We do not replace official government procedures, but we help you understand the next steps clearly.
Yes. Standard covers arrival plus housing support, and Premium adds short-term language school support. We separate our support fee from actual rent, housing fees, tuition, and taxi costs on the estimate and invoice.
Your arrival date is coming. Lock it in.
Send your details — quote within 24 hours, in English.