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PRIVACY POLICY

1. Collection of Personal Information

HarukaBase (hereinafter “the Company”) collects personal information for the following purposes:

  1. Property search and inquiries
  2. Property viewings
  3. Rental contract execution
  4. Property management
  5. Service provision
  6. Responding to customer inquiries

2. Purpose of Using Personal Information

The Company uses collected personal information for the following purposes:

  1. Providing real estate information
  2. Contacting customers
  3. Fulfilling rental contracts
  4. Property management
  5. Providing various services
  6. Responding to customer feedback and requests
  7. Service improvement and quality enhancement

3. Disclosure of Personal Information to Third Parties

The Company will not disclose personal information to third parties except in the following cases:

  1. When explicit consent is obtained from the customer
  2. When required by law
  3. When necessary to protect an individual’s life, body, or property
  4. When requested by a public institution with legitimate grounds

4. Disclosure, Correction, and Deletion of Personal Information

Customers have the following rights regarding their personal information:

  1. Right to request disclosure
  2. Right to request correction
  3. Right to request deletion
  4. Right to request suspension of use

Please contact the information below to make such requests. The Company will verify the request and respond appropriately.

5. Personal Information Security Management

The Company implements the following security measures to protect personal information:

  1. Appropriate measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information
  2. Conducting personal information protection education for employees
  3. Appointing a personal information protection manager
  4. Performing regular security audits

6. Changes to Privacy Policy

The Company may modify this privacy policy without prior notice due to legal amendments or other reasons. The latest version of the privacy policy will be published on the Company’s website.

7. Contact Information

For inquiries regarding personal information, please contact:

HarukaBase Personal Information Protection Department
582-9 Furukawa-cho, Fushimi-ku, Kyoto 612-8486, Japan

Phone: 075-204-6257
Email: info@harukabase.com